Article 1. Purpose
These Terms of Use, Tenant Regulations (hereinafter referred to as “Terms,” “Policies,” or “Regulations”) constitute a binding legal contract between Enko Withers Co., Ltd. (hereinafter referred to as the “Company”) and members regarding the rights and obligations of members in relation to the use of the website (https://stay.enko.kr), the host-only website (https://host.enko.kr), mobile applications (iOS/Android), and all other online and mobile environments provided by the Company (collectively referred to as the “Platform”).
These Terms apply to all members (including tenants and hosts) who use the Platform and also apply to contracts, payments, communications, and other related services made through the Platform.
In particular, these Terms aim to clarify the principles and detailed regulations applicable to contracts concluded before and after August 29, 2025, in connection with the change in the payment system (Stripe → Toss Payments).
By accessing or using the Platform, members are deemed to have agreed to these Terms.
Article 2. Scope of Application and Version Classification
The classification of contracts and applicable versions under these Terms is as follows:
- V1 (Stripe): Contracts with completed payment through Stripe before August 29, 2025.
- V2 (Toss Payments): Contracts with completed payment through Toss Payments on or after August 29, 2025.
- The contract date and applicable version are determined based on the payment completion time recorded on the platform server (KST) and the PG (Payment Gateway) used at that time.
- However, in cases of unavoidable circumstances such as delayed deployment, system errors, or service rollback, where payment is completed through Stripe even after August 29, 2025, such contracts shall be governed by the V1 regulations.
- For transactions processed via the Bravo Korea partner app, the V1 rules shall apply at all times irrespective of the payment date, as the channel is technically developed and operated on the Stripe system.
Article 3. Definitions
The main terms used in these Terms are defined as follows:
- Tenant: A person who agrees to these Terms and enters into or intends to enter into a lease contract with a host through the Platform.
- Includes prospective tenants before the contract is finalized, and the term “Guest” used in past documents or within the service shall be interpreted with the same meaning.
- Host: A person (lessor) who provides rental space to tenants through the Platform and enters into and performs lease contracts.
- Includes individuals, corporations, or their agents.
- Member: A collective term for tenants and hosts, referring to all customers using EnkoStay’s services.
- Enko Withers / EnkoStay / Company / Platform: The service provider that offers technical systems and an exchange platform for property listing, search, contracts, secure payments, and multilingual communication to facilitate lease contracts between tenants and hosts.
- The Company is not a contracting party and does not directly intervene in the contents or performance of individual contracts.