Tenant Policy(English)

1. Definition of Terms

Rental: The cost paid to the host for monthly rent.
Utility fee: The monthly combined fee for utilities and maintenance paid to the host.
Additional tenant charge: Cost for exceeding the standard number of residents, includes additional utilities and maintenance.
Bedding package: Enkor Stay offers a bedding rental package available for the duration of the stay. It’s an optional service fee that tenants can choose to receive.
Move-out cleaning: Mandatory cleaning service provided by the host after the previous tenant moves out and before the new tenant moves in.
Fee (Enkor service fee): Cost for payment and consultation services provided by the platform.
- 10% of the rent
Host service: Move-out cleaning
Rent: Rental + Utility fee + Additional tenant charge
Total payment: Total rent + Enkor service fee + Host service + Bedding package
Initial payment: Rent from move-in day to end of the next month + Fee + Host service + Bedding package
Cumulative payment (based on total payment): Amount paid by the tenant so far
Remaining payment (based on total payment): Amount the tenant still needs to pay