Privacy policy

Alien Registration Card Issuance Agency Service

In accordance with Article 30 of the Personal Information Protection Act, Enkorwithus, Inc. has established and publicly disclosed the following privacy policy to protect the personal information of data subjects and to handle related grievances promptly and efficiently.

Article 1 (Purpose of Processing Personal Information)

Enkorwithus, Inc. processes personal information for the following purposes. The personal information processed will not be used for any purpose other than those listed below, and if there is a change in the purposes of use, necessary measures such as obtaining separate consent under Article 18 of the Personal Information Protection Act will be implemented.

1. Membership Registration and Management
   • Confirming the intention to sign up for membership, providing membership services, identifying and authenticating users, maintaining and managing membership, preventing misuse of services, verifying the consent of a legal representative when processing personal information of children under 14, and using personal information for communication notices.
2. Provision of Goods or Services
   • Delivering services, sending contracts and bills, providing content, providing customized services, payment and billing, and debt collection.
3. ARC Foreigner Registration Services
   • Verifying member identity, checking on complaints, contacting and notifying for fact-finding purposes, and notifying of processing results.
4. Marketing and Advertising
   • Developing new services (products) and providing customized services, offering opportunities for participation in events and promotional information, providing services and advertising based on demographic characteristics, verifying the effectiveness of services, and collecting statistics on service usage frequency and user behavior.

Article 2 (Period of Processing and Retaining Personal Information)

1. Enkorwithus, Inc. processes and retains personal information within the period of retention and use of personal information agreed upon by the data subject at the time of collection or as prescribed by law.
2. The respective personal information processing and retention period is as follows:
   • Website membership registration and management: Until the member/customer withdraws from the website, with exceptions for the following:
     • If an investigation or inspection according to the violation of laws is ongoing, then until the end of such investigation.
     • If related to any remaining debts or credits from the use of the website, then until the settlement of those debts or credits.
   • Records of supply of goods or services: Until the member/customer withdraws from the website (in accordance with Article 6 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce).
   • Records related to consumer complaints or dispute resolution: Until the member/customer withdraws from the website (in accordance with Article 6 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce).
   • Computer and internet log data, access tracking data: 1 year.
   • Consultation and complaint handling: 1 year.

Article 3 (Items of Personal Information Processed)

Enkorwithus, Inc. processes the following items of personal information:

1. Membership registration and management
   • Mandatory items: email, password
   • Optional items: mobile phone number, gender, date of birth, name, nationality
2. Provision of goods or services
   • Mandatory items: email, name, email address, credit card information, payment records
   • Optional items: mobile phone number, address
3. ARC foreigner registration services
   • Mandatory items: email, name, address, email address, credit card information, payment records, passport information, submitted documents, visa information, date of birth, educational background
   • Optional items: mobile phone number, KakaoTalk ID
4. Automatically collected/generated information during service use
   • IP address, cookies, visit date and time, service use records, bad use records, device information, location information
   • Information generated during the use of payment services
   • Information generated during customer consultations
5. Marketing and advertising use
   • Optional items: email, name

Article 4 (Provision of Personal Information to Third Parties)